USERS ATTITUDE TOWARDS ELECTRONIC RESOURCES AND SERVICES: A SURVEY OF JIWAJI UNIVERSITY CENTRAL LIBRARY, GWALIOR, INDIA

Abstract

Author(s): P. S. Rajput, J.N. Gautam

Present study describes the users’ attitude towards use of the electronic resources and services by the users of Jiwaji University Central Library, Gwalior, India. Advantages of electronic resources, UGC-Infonet programme and E-Resources available at Jiwaji University are discussed. The questionnaire method is used to solicit the opinions of different user groups. Examines the main purpose of the users to visit the library, their awareness about IT based services, identify the most impressive services, detect the problems encountered by the users and also to find out the satisfaction of the users about the various types of services provided by the central library. Finally highlights the suggestions given by the users for improvement and better utilization of the library services.

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