User satisfaction of Library Resources and Services of Alva?s Center for PG Studies library: A Study

Abstract

Author(s): Rajesh P

Library, an open system must adapt to the changing times. As the needs ofthe users go on changing with the time, library managers need to use certaintools to assess the user’s satisfaction of library resources and services.Getting feedback and analysis is one of them. Feedback analysis facilitates certain actions that will pave way forthe improvement of the library. The current study used questionnaire method forcollection of the data. Stratified sampling with proportionate allocation wasused. Descriptive statistics was used for analysis and interpretation of thedata

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