Reaching Out Users with Web-Based Resources and Services: A Study of Libraries of Indian Institutes of Technology (IITS)
Author(s): Udita Negi
Internet and associated technologies especially WWW has opened up new vistas for providing information resources and services to the users who consider themselves as technology savvy and are interacting with information resources virtually. This new web environment has incredible ramification on how user services are planned and executed. The purpose of the study was to find out the awareness, use, opinion and problems faced by the users of IIT in accessing webbased resources and services. The study found majority of users of the IIT libraries are aware of the existing web-based library resources and services but they are not effectively utilizing the web-based resources and services.