Abstract

Author(s): Asifa Jan

The aim of the survey was to assess the purpose of use of ICT based resources and services and its impact on the users. The study was performed via a questionnaire survey of the library users .The paper determine satisfaction level of library user in using online services, favourite searching engine and problems faced by user in using ICT facilities. Users proposed a variety of measures of formal orientation and training in ICT based resources and services to be more effective users.